Shipping policy
Shipping Information
Cash on Delivery
Important Information for Our Beloved Plants
Since we care deeply about the quality and well-being of our cannabis plants, we want to inform you that cash on delivery orders for plants are unfortunately not possible.
We aim to prevent any damage to our plants due to refusal of acceptance or loss of freshness and vitality.
Thank you for your understanding – this ensures your plants arrive safely and in the best quality!
Cash on delivery is available in the following countries:
- Austria
- Germany
- Hungary
- Bulgaria
- Slovakia
- Czech Republic
A flat rate of 6€ applies for this option.
We ensure your order arrives safely, discreetly, and quickly. That's why we prioritize discreet packaging and work with reliable shipping partners like Post and GLS. You’ll receive the tracking code directly from the courier via email so you always know where your package is.
Shipping Cannabis Plants
We only ship live cannabis plants on Mondays and Tuesdays to ensure they arrive fresh and healthy.
Shipping Costs
Shipping Costs – Standard Products
For our standard products, the following shipping costs apply:
- Up to 100 € order value: 9 € shipping costs
- Over 100 € order value: Free shipping
Shipping Costs – Products with Overweight
Products weighing at least 10 kg (e.g., soil and substrates) have special shipping costs:
- Up to 31.4 kg: 9 €
- 31.5 kg to 63 kg: 19 €
- 63-94 kg: 25 €
- 94-125 kg: 34 €
- 125-156 kg: 43 €
- 156-187 kg: 52 €
- 187-218 kg: 61 €
- 218-249 kg: 70 €
- 249-280 kg: 79 €
- 280-311 kg: 88 €
- Over 311 kg: No shipping available for orders over 311 kg.
Shipping Costs Table
| Product Type | Order Value / Weight | Shipping Costs |
|---|---|---|
| Standard Products | Up to 100 € order value | 9 € |
| Over 100 € order value | Free shipping | |
| Products with Overweight | Up to 31.4 kg | 9 € |
| 31.5 kg to 63 kg | 19 € | |
| 63 kg to 94 kg | 25 € | |
| 94 kg to 125 kg | 34 € | |
| 125 kg to 156 kg | 43 € | |
| 156 kg to 187 kg | 52 € | |
| 187 kg to 218 kg | 61 € | |
| 218 kg to 249 kg | 70 € | |
| 249 kg to 280 kg | 79 € | |
| 280 kg to 311 kg | 88 € |
Mixed Baskets
If you combine standard products and products with overweight, shipping costs from both categories will be added.
Returns
If you return a package to us, we reserve the right to deduct the return shipping costs from your refund.
If you have any questions, feel free to reach out – we’re here to help! 😊